Frequently asked questions
Access, features, technical details and how to reach us.
Getting Started
What is MoveOS?
MoveOS is an operating system for moving companies. It brings CRM, estimating, dispatch, fleet, invoicing, compliance, and a field app into one product, with AI agents that draft office work for you to approve.
How do I get an account?
Public sign-up is closed. Accounts are created by invitation. Use the contact form to request access for your company.
Features
What does the product cover?
The public feature pages cover CRM, surveys, rates, dispatch, fleet, the field app, packing, invoicing, accounting, storage, eCMR, compliance, communications, claims, and workforce. There is no freight marketplace.
Is there a mobile app for field crews?
Yes. The Field app runs in the phone browser and can be added to the home screen. Crews use it for job details, clock-in with location, and photos.
What can I connect?
Gmail and Outlook for email, Google Maps for addresses and routes, and Stripe for card payments on invoices. There is a REST API and an MCP endpoint. MoveOS does not publish connectors for QuickBooks, Xero, or PayPal.
Can MoveOS handle cross-border paperwork?
The compliance module tracks permits and customs documents. Invoices can be sent over Peppol.
Technical
How is my data protected?
The app is served over HTTPS with HSTS. Access inside an account is role-based, and multi-factor authentication is available. Data is scoped to your organization. MoveOS does not publish a SOC 2 or ISO 27001 certificate.
Is there an API?
Yes. MoveOS has a REST API and an MCP endpoint. Keys are created in Settings after you have an account, and each call is scoped to your organization.
Can I export my data?
Ask through the contact form. This site does not describe a self-serve export for every record.
Support
How do I contact you?
Use the contact form or email hello@moveos.co. There is no phone line and no live chat on the public site.
Where is the documentation?
The developer page documents API keys, the MCP endpoint, and the OpenAPI spec. There is no separate help centre on this site.
Still have a question?
Ask us through the contact form. There is no phone line and no live chat.